Login for faster access to the best deals. Click here if you don't have an account.

Refund Policy

Rata.ng Billing Policy

Introduction

This Billing Policy outlines the terms and conditions related to payments and billing for services provided by Rata.ng Online Marketplace ("Rata.ng", "we", "us", or "our") on the Rata.ng website (the "Service").

Payment Methods

Rata.ng accepts various payment methods, including:

  • Credit and debit cards: We accept major credit and debit cards.
  • Online payment gateways: We may partner with online payment gateways to process payments securely.
  • Other methods: We may offer additional payment options from time to time.

Payment Processing

All payments are processed through secure payment gateways to ensure the safety of your financial information.

Fees and Charges

  • Listing fees: We may charge fees for listing items on our Service.
  • Transaction fees: We may charge fees for successful transactions on our Service.
  • Other fees: We may charge additional fees as necessary, such as for premium features or special services.

Billing and Invoicing

  • Billing cycle: We may have a regular billing cycle for recurring charges.
  • Invoices: We will provide you with invoices for all payments made through our Service.
  • Payment due dates: Payments are typically due upon invoice receipt.

Late Payments

  • Late fees: We may charge late fees for payments that are not received by the due date.
  • Account suspension: We may suspend your account if you have outstanding late payments.

Refunds and Cancellations

  • Refund policy: Our refund policy may vary depending on the nature of the service or product. Please refer to our specific terms and conditions for more information.
  • Cancellation policy: Our cancellation policy may vary depending on the service or product. Please refer to our terms and conditions for more information.

Tax

  • Sales tax: We may be required to collect sales tax on your purchases, depending on your location.

Contact Information

If you have any questions about this Billing Policy, don't hesitate to get in touch with us at hi@rata.ng.

This Billing Policy is effective as of August 25, 2024.